Terms & Conditions

By placing an order with Beenutt: you acknowledge that you have read and accept these terms and conditions of the sale. The terms and conditions are subject to change at any time without any prior notice. It is the responsibility of the customer to check for changes each time they visit this site. Accepted Payments include PayPal, Visa, MasterCard, Discover Card, and other major credit and debit cards. Payment by check or money order is acceptable for phone orders.

Processing time: Orders received and paid for by 10:00 AM Pacific Time Monday through Friday are normally processed and shipped on the same day (if item is in stock). Monday orders may not be processed on time due to the high weekend volumes that may be beyond our control. We apologize for any subsequent inconvenience. Please Note: If you live outside the continental United States (all international locations, Alaska, Hawaii, and Puerto Rico), please email us for a shipping quote prior to making your purchase. Beenutt is not responsible for any additional fees that may be incurred as a result of an international shipment. The fees include but are not limited to duties and brokerage, and are the responsibility of the recipient and will be billed by the freight delivery company at the time of delivery.

Payments: When payment is made by credit card, your billing address must match the address your credit card company/bank has on file for your card. If the billing address does not match the address you supply when you make your purchase, your order will not ship until the billing address has been verified. Orders that are paid via PayPal will only be shipped to confirmed addresses. The customer agrees to pay all shipping costs incurred by Beenutt due to incorrect address information given at the time of purchase, and/or refusal of product upon delivery. We do not pay for return shipping on returned items.

Product Information: Although we try to have the most complete description possible, the information on this site is, out of necessity, condensed. Detailed specifications or other technical assistances are available upon request. We have gone to great lengths to verify that the picture is an exact representation of the product, however some pictures may vary due to recent product changes. We reserve the right to substitute any product or manufacturer for one of equal or greater quality, and or specifications without notice. Not all packaging is intended for retail purposes.

Web Catalog Errors: The contents of this site have been carefully checked before distribution and are believed to be reliable, however, no responsibility can be assumed for inaccuracies that may exist, in the description or likeness of its picture. All information and prices on this site are subject to change without prior notice. Our website inventory is updated daily. All free items (i.e. free team promotions) are offered with select purchases and are subject to product availability. All items have limited quantities available.

Damaged Merchandise

If you receive damaged merchandise, follow the instructions below.

• If you can visually see the product has been damaged, accept the shipment and inspect it thoroughly. Always document any product damaged on your bill, and have the driver initial the note to verify the problem. if possible. Contact your Parcel Carrier immediately with the tracking number(s). Your Parcel Carrier will handle your claim from this point on. Important note: Do not refuse the shipment or ship the product back to us at this time! Doing so will void any damage claim with your Parcel Carrier and with Beenutt.
• All shipments are FOB origin at the Beenutt warehouse. Beenutt's obligation ends when the carrier picks up the product at our warehouse. The customer must make all damage claims to the carrier when allowed. If you can visually see that the product has been damaged in transit, make a notation on the Bill of Lading before signing it, and have the driver initial the note. It is also helpful if you can take a photograph of the damage. It is important to make your claim to the carrier within 24 hours of receipt of the damaged product. Please call the Beenutt Customer Service department if you need further assistance in filing your claim

Defective Merchandise

If you receive defective merchandise, please contact us.